MSP, manage all your customers at scale with Bravas
Go from three to one tool
Scale your operations
Keep your devices up-to-date and secured
Ensure compliance across your entire IT fleet
They work with Bravas 🇫🇷 🇺🇸
A solution tailored to the needs and budget of SMEs
For Managed Services Providers (MSPs), we propose a global solution where you will be charged by us for each active end user on your customers’ tenants, and you are free to rebill it as you wish
Enjoy licensing flexibility
No minimum order quantity, no yearly engagement and a pro-rated billing.
A new source of revenue
Become MSP partner and benefit from increasing discounts.We believe in proximity when it comes to IT. Our goal is to help SMBs through your help
Reclaim time to bring even more value to your customers
Drastic reduction in the number of customers forgetting their passwords.
How many of your customers' calls are related to password resets? 50%? 75% ? Reduce this time by enabling them to log in to their online applications without any passwords.
Bravas isn’t it too complex?
It takes 2 hours to deploy Bravas, enroll 25 devices, secure them, set up identity federation on 2 applications and enable passwordless login. By this time, you will be able to deploy other tenants on your own, and maybe in a much quicker way!
Features that can help you scale
What can I expect as MSP?
For Managed Services Providers (MSPs), we propose a global solution where you will be charged by us for each active end user on your customers’ tenants, and the MSP can as add it sa built-in feature of a larger set of services sold to the Customers.
Different requirements will apply and be checked annually to enter and remain in the MSP program.
You will be required to stay up-to-date with our internal training program.
It is also highly recommended to maintain certification in modern device management for all OS you support.
A list of MSPs with their third-party certifications will be published in the future to help our mutual potential customers choose the one most suited to their needs.
Your organization will be provided with sales and marketing materials as well as specific authorization to use our logo alongside yours.
We expect MSPs to communicate their MDM and IDP offerings clearly and to be explicit with the customer about which solution they will deploy.
We understand that MSPs may have more than one way to address a need and, depending on the context, may prefer to use a competitor or us.
We are fine with that as long as your organization clearly communicates with the customer which option was adopted and why.
However, if the customer lead comes initially from us, you will be required to deploy Bravas for both MDM and IDP needs.
Your organization is required to have its own customer support team and tools.
Your customer tenants will be specifically set to redirect support requests to your platform.At no time will we support your customers.
Only your internal team, matching our current training requirements, will be allowed to open technical support requests with us.
We do not charge for technical support initially, except if the answer can be found in the documentation.
Our technical support is limited to the Bravas product.
Advanced expertise is available via our internal Professional Services offer if you need help with integration with complex third-party service providers.
However, any non-supported service providers that can legitimately be added to our built-in catalog will be added for free if you and your customer allow us access to their test platform.
In the future, an MSP portal will be provided to help you achieve a global view of all tenants.
In the meantime, it is absolutely not allowed to host more than one customer on a Bravas tenant. You will be able to use the free super-admin access to their admin console.
What are the roles and responsabilities?
See Bravas in action
