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The Benefits for MSPs of Using Bravas.io to Manage IT Fleets for SMBs

16/9/2024
min

The Benefits for MSPs of Using Bravas.io to Manage IT Fleets for SMBs and Mid-Market Companies

In a context where the demand for managed IT services continues to grow, Managed Service Providers (MSPs) face ever-increasing expectations from their clients, particularly small and medium-sized businesses (SMBs) and mid-market companies. These organizations are looking for quick, reliable, and secure solutions to manage their fleets of devices, while also seeking to reduce costs and focus on their core business.

**Bravas.io**, a mobile device management (MDM) and identity management (IDP) platform, is designed to meet the specific needs of MSPs managing multi-platform IT environments. In this article, we’ll explore the benefits for MSPs of using Bravas.io to manage their SMB and mid-market clients’ IT fleets.

1. Centralized Management of Multi-Platform Devices

One of the main challenges MSPs face is managing a wide variety of devices, including Windows, macOS, Android, and iOS. With Bravas.io, MSPs can **centralize the management of all these devices** on a single platform, whether they are laptops, smartphones, or tablets. This centralization simplifies processes and reduces the workload of IT teams.

- **Manage Windows and Apple on the same interface**: No more juggling between multiple tools for different operating systems. Bravas allows MSPs to deploy configurations, manage updates, and ensure security for all devices from a unified dashboard.

- **Complete visibility**: MSPs can monitor the status of every device, whether at the office or remotely, in real-time, and receive alerts in case of problems. This facilitates quick decision-making to resolve incidents proactively.

2. Automation of Repetitive Tasks

MSPs often manage several clients simultaneously, which can lead to workload overload if processes are not optimized. Bravas.io allows MSPs to **automate many repetitive IT tasks**, such as security updates, certificate management, and device configurations.

- **Automated deployment and updates**: MSPs can configure a fleet of devices with just a few clicks, whether deploying new devices or managing existing ones. 

- **Simplified application management**: Installing and updating professional applications across multiple devices can be automated, allowing MSPs to save time while ensuring all software is up to date.

3. Enhanced Security with Integrated Identity Management

Cybersecurity is a priority for SMBs and mid-market companies. Bravas.io offers an integrated approach to identity and authentication management, strengthening the security of the devices managed by MSPs.

- **Passwordless authentication**: Bravas.io offers passwordless authentication based on digital certificates, reducing the risk of phishing attacks or password theft.

- **Role-based access control (RBAC)**: MSPs can configure access levels based on user roles, ensuring that only authorized employees can access certain applications or data. This limits risks in the event of a compromised user account.

4. Flexibility and Scalability

SMBs and mid-market companies evolve quickly, and their IT needs change accordingly. MSPs need flexible and scalable tools to adapt to these changes. Bravas.io offers **scalability** that allows MSPs to manage fleets of all sizes, from a few devices to several thousand, without compromising efficiency.

- **Flexible pricing model**: Bravas.io offers pricing tailored to the needs of businesses, allowing MSPs to provide services that fit the size and budget of their clients.

- **Unlimited scalability**: Whether the client expands its workforce or adopts new devices, Bravas.io adapts to the company's growth without requiring complex reconfiguration.

5. Dedicated Support and Assistance for MSPs

Bravas.io understands that MSPs are key partners for their clients in managing their IT infrastructure. That’s why the platform offers **dedicated support for MSPs**, ensuring that they have the help they need to resolve issues and make the most of the solution.

- **Responsive technical support**: Bravas provides accessible and responsive technical support, with resources specifically for MSPs, allowing them to meet their clients’ needs in real-time.

- **Ongoing training**: Regular training sessions and webinars are offered to help MSPs master new features and improve their skills in managing device fleets with Bravas.

Conclusion: Bravas.io, the Ideal Ally for MSPs Managing SMBs and Mid-Market Companies

For MSPs, having a tool like **Bravas.io** is a major asset in managing the IT fleets of their SMB and mid-market clients. With its centralized management, task automation, advanced security features, and flexibility, Bravas allows MSPs to provide more efficient, secure, and scalable services.

By choosing Bravas.io, MSPs optimize their operations, enhance client satisfaction, and position themselves as strategic partners in the digital transformation of the businesses they support.